Terms of Service - Tasteleaf

Welcome to Tasteleaf

Thank you for visiting Tasteleaf. These Terms of Service explain the rules that apply when you use our website and participate in our tea tasting sessions. By accessing our website or using our services, you agree to these terms. If you don't agree with any part of these terms, please don't use our services.

We've written these terms to be as clear as possible, but if anything is unclear, please feel free to reach out with questions. We want you to understand what you're agreeing to.

Our Services

Tasteleaf offers tea tasting experiences designed to help people develop their palate and appreciation for quality tea. Our services include guided tasting sessions, comparative tea flights, and private events. We provide educational content on our website to help you learn about tea and tasting techniques.

While we strive to provide accurate and helpful information, our content is for educational purposes and should not be considered professional advice. Your experience with our services may vary based on individual taste preferences and sensory perception.

How You Can Use Our Service

We want everyone to have a positive experience with Tasteleaf. Here's what we expect from you:

Respectful Behavior

Treat our staff, other participants, and our venue with respect. We maintain a welcoming environment for everyone, regardless of their tea knowledge or experience level.

Honest Communication

When you contact us or provide information, please be truthful and accurate. This helps us serve you better and maintain the quality of our services.

Personal Use

Our website and content are for your personal, non-commercial use. Please don't reproduce, distribute, or create derivative works from our content without permission.

Legal Compliance

Use our services in accordance with all applicable laws and regulations. Don't use our website to engage in any illegal or harmful activities.

What's Not Allowed

To protect our community and maintain service quality, certain activities are prohibited:

• Attempting to gain unauthorized access to our systems or other users' accounts
• Interfering with or disrupting our website's functionality or other users' experience
• Using automated systems or software to extract data from our website without permission
• Posting or transmitting harmful content, including viruses or malicious code
• Impersonating others or providing false information
• Using our services to harass, abuse, or harm others

Bookings and Attendance

When you book a tea tasting session with us, you're agreeing to attend at the scheduled time or notify us if you can't make it. We understand that things come up, and we appreciate as much notice as possible if you need to cancel or reschedule.

We reserve the right to cancel or reschedule sessions due to unforeseen circumstances, such as insufficient enrollment or emergencies. If we cancel a session, we'll notify you as soon as possible and offer alternatives or a refund.

Service Availability and Modifications

Website Availability

We strive to keep our website accessible and functioning smoothly, but we can't guarantee it will be available at all times. Occasionally, we need to perform maintenance or updates, which may result in temporary downtime. We'll do our best to minimize any disruptions.

Service Changes

We may modify, update, or discontinue features of our services at our discretion. We'll try to give advance notice of significant changes when possible, but we reserve the right to make changes without prior notification.

Geographic Restrictions

Our services may not be available in all locations. In-person sessions are offered at specific venues, and availability depends on scheduling and capacity.

Content Ownership

All content on our website, including text, images, designs, and educational materials, is owned by Tasteleaf or used with permission. This content is protected by copyright and other intellectual property laws.

You're welcome to view and use our content for personal, non-commercial purposes. However, you may not copy, reproduce, distribute, or create derivative works without our written permission. If you'd like to use our content in other ways, please contact us to discuss licensing options.

Your Content and Feedback

When you provide feedback, reviews, or other content through our website or at our events, you grant us permission to use that content to improve our services and for marketing purposes. We appreciate your input and may share testimonials or feedback publicly, though we'll remove personally identifying information unless you've given us permission to include it.

You're responsible for any content you submit, and you confirm that you have the right to share it and that it doesn't violate anyone else's rights or applicable laws.

Important Disclaimers

Our services are provided on an "as is" and "as available" basis. While we work hard to provide quality experiences, we cannot guarantee specific outcomes or results from participating in our tea tastings. Individual experiences vary based on personal taste preferences, sensory perception, and other factors.

The information on our website is for educational purposes only and should not be considered professional advice. We're not responsible for decisions you make based on information from our website or sessions.

To the extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Tasteleaf and its employees shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. This includes, but is not limited to, loss of profits, data, or other intangible losses, even if we've been advised of the possibility of such damages.

Your Responsibilities

You agree to protect Tasteleaf from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of others. This means if your actions cause us legal trouble or financial loss, you'll be responsible for those costs.

Account Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in conduct that we believe is harmful to our business, other users, or third parties. You can also stop using our services at any time.

Legal Matters

These Terms are governed by the laws of the jurisdiction where Tasteleaf operates, without regard to conflict of law principles. Any disputes will be resolved in the courts of that jurisdiction.

If any part of these Terms is found to be unenforceable, the remaining parts will continue in full effect. Our failure to enforce any right or provision of these Terms doesn't mean we're waiving that right.

Updates to These Terms

We may update these Terms of Service from time to time. When we make changes, we'll update the date at the top of this page. If we make significant changes, we may notify you through email or a notice on our website. Continued use of our services after changes take effect means you accept the updated Terms.

Questions About These Terms?

If you have questions about these Terms of Service or need clarification on any point, we're here to help. Please don't hesitate to reach out.

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